Shipping policy

Shipping

For a better understanding of how Lucky888 ships out your orders, read the way we do things below.

Hours(CST)

Monday: 9am to 7pm

Tuesday: 9am to 7pm

Wednesday: 9am to 7pm

Thursday: 9am to 7pm

Friday: 9am to 7pm

Saturday: Closed

Sunday: Closed

Keep in mind you can call at any time to leave a message and we will get back to you as soon as possible.

(636-626-8928) - Phone

(mo@lucky888.fun) - Email

Ordering

Upon placing an order on the website and checking out, your card is charged. You should receive a confirmation email. At that point, we observe the order and pack it. Once your shipping label is made, the tracking number is automatically sent to you when we complete the whole order.

Please note that if your order is of an amount that is over $300, we at Lucky888 will require more information to verify that the purchase is secure against potentially fraudulent activity. For more information about our authorization process please go here!

Also, if the order is over $5000 we will not accept credit card payments and need a wire transfer as payment for your order.

Delivery

We drop our packages at FedEx and USPS by 4:30pm(CST). Exceptions cannot be made as a result of last pick up for USPS being at 5:30pm(CST). Once this time passes, your order will be sent the following day. If authorization is needed, we ask that you send that over before 3:00pm(CST) to give us time to package it before delivery time. And here is a map to give you an idea on how long FedEx takes to deliver your package.


Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.